If this is your first visit you will need your utility account number and service address zip code to register. If you receive your bill via email, the account number is listed on the email. For assistance please review the FAQ link at the top of the page or contact us at firstname.lastname@example.org.
If you receive a call from someone indicating that they are from the City of Mesa or SRP requesting immediate payment for your utility bill, DO NOT PROVIDE PAYMENT. Hang up and contact the City of Mesa at 480-644-2221 or ContactCenter@mesaaz.gov. The fraudulent callers are able to mask their telephone numbers to appear as legitimate City of Mesa or SRP numbers. Neither demand immediate payment of bills over the phone.
Creating a User Name gives you access to your account details and some great tools including:
Before you get started, please have your most recent bill handy to complete the registration form.
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